About Us

Idyl Spaces brings together thoughtfully chosen pieces for the home and garden, for people who want the places they live in to feel calm, welcoming and entirely their own.

We're an online-only store serving customers across Australia, operated from the United Kingdom and set up to deliver carefully selected homewares and outdoor pieces straight to your door.

How Idyl Spaces began

Idyl Spaces started with a simple idea: a home should be easy to love. We wanted to create a place where you could find practical, good-looking pieces for every corner, from the living room to the back garden, without trawling through endless options.

The best spaces are filled with things you use and enjoy every day, not just things that look good in photos.

What we believe

We're inspired by the rhythm of everyday life at home: slow mornings, long lunches outdoors and quiet evenings in. Creating a space you love shouldn't feel complicated.

That's why we look for clean lines, natural textures and calming tones that work with your space rather than overwhelm it. For us, a well-chosen piece is about more than appearance. It's about how it makes a room, a balcony or a garden feel to the people who use it.

Our range

Our collections are designed to sit comfortably alongside what you already own. We favour versatile pieces that mix and match easily, so refreshing a room or an outdoor area takes very little effort.

You'll find decorative accents, practical homewares and outdoor and garden essentials, each chosen to help you build a home that feels considered, comfortable and lived in.

Who we are

Idyl Spaces is a small, independent team with a genuine love of good design and an eye for detail. We're not a mass-market retailer. Every product we stock is selected against our own standards for quality, practicality and style.

Being online-only keeps us close to our customers and lets us keep our range focused rather than overwhelming. It also means we can keep improving based on what you tell us you love.

Our promise to you

You're at the centre of everything we do. We're committed to clear information, reliable service and an easy shopping experience from start to finish.

That's why every order ships free across Australia, change-of-mind returns are accepted within 30 days, and your rights under the Australian Consumer Law always apply. If you'd like advice on choosing the right piece for your space, our team is always happy to help.

How we operate

We believe in being upfront about who we are and how we work, so there's no confusion about where Idyl Spaces is based, who we serve and how your order reaches you.

  • Registered business: Idyl Spaces is operated by ECOM X HUB LIMITED, a company registered in the United Kingdom (company number 17240767), at Office 19027 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom. This is our registered and correspondence address.
  • Who we serve: we're an online-only retailer delivering to customers throughout Australia, with all prices shown and charged in Australian dollars (AUD).
  • Fulfilment and delivery: our products are fulfilled and shipped through international logistics partners and warehouses, so orders are not dispatched from our London office. Any import duties or taxes are covered by us, so there's nothing extra to pay on delivery.
  • Customer support: you can reach our team at support@idylspaces.com or through our contact page.

Contact information

Have a question, or need a hand with an order? Our team is happy to help:

Email: support@idylspaces.com
Contact form: Contact page

Customer service hours (AEST)

Monday to Friday: 9:00am–5:30pm
Saturday and Sunday: 10:00am–3:00pm

We aim to reply to every message within 24 hours.

Company information

Store: Idyl Spaces
Company: ECOM X HUB LIMITED
Company number: 17240767
Registered address: Office 19027 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom

Thank you for shopping with Idyl Spaces.