Billing Terms and Conditions

At Symbol Fashion, we want every purchase to feel simple, smooth, and secure. These Billing Terms & Conditions walk you through how payments work when you shop with us.

Accepted Payment Methods

You can check out safely using any of the following:

  • American Express
  • Apple Pay
  • Google Pay
  • Klarna
  • Maestro
  • MasterCard
  • Shop Pay
  • Union Pay
  • Visa

All transactions are processed in US Dollars (USD).

How Payment Works

  • Payment is collected at the time you place your order.
  • We only begin processing and shipping once your payment has fully cleared.
  • If a payment fails or gets declined, we're unable to confirm the order — we'll email you to let you know what happened.

Pricing

  • All prices on Symbol Fashion are listed in US Dollars (USD).
  • Prices are subject to change at any time without prior notice.
  • Discount codes and promotions apply only to orders placed while the offer is active — they can't be applied retroactively to past orders.

Protecting Your Payment Details

Your payment security is a priority for us. Every transaction is processed through SSL-encrypted, PCI DSS-compliant payment gateways designed to keep your information safe.

Symbol Fashion never stores your card or payment details on our own servers.

Refunds & Chargebacks

  • Refunds are handled in line with our Return & Refund Policy.
  • Refunds are always issued back to the original payment method used at checkout.
  • Running into a payment issue? Email us first at support@symbolfashion.com — we'll work with you directly to get it resolved quickly.
  • Chargebacks filed without valid grounds will be disputed and reviewed to help prevent misuse.

Fraud Prevention

To protect both our customers and our business, Symbol Fashion reserves the right to:

  • Cancel or place a hold on any order that appears fraudulent or shows signs of unauthorized payment activity.
  • Request additional identity verification for high-value or flagged orders.

These measures help us keep shopping safe for everyone.


Get in Touch With Us

Email: support@symbolfashion.com

Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM PST

Typical response time is within 24 hours.

Our Address

Symbol Fashion
ECOMMERCE TEAM 365 LTD

Flat 5, 378 Wellington Road North
Stockport
SK4 5AA
United Kingdom

Company registration number: 17336373